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Sometimes your debit card gets blocked to protect you against fraud; Sometimes, these are actually legitimate transactions that you made that were flagged by our fraud center and your card gets blocked when you don’t really need it to be. Sign up for texted fraud alerts and put the power in your hands. You’ll be alerted by text when a flagged transaction is trying to clear. A simple “yes or no” text reply can mean the difference between “business as usual” or your card getting frozen to protect your account. Help us help you and contact us to enroll.

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