Frequently Asked Questions
Do you have a brochure for your commercial / business lending loans and services?
Yes, you can download or view a copy of our Business Services brochure.
Can I open a checking account with Acadia online?
You certainly can open a checking account online! You can apply right here and indicate what type of account you want to open.
Where can I find Acadia’s disclosures or new account forms and applications?
You can find all of Acadia’s important disclosures and various account applications right here.
What is the stop payment fee for checks?
The fee to stop payment on a check can be found here under “Savings & Checking Account Fees.”
How do you protect against fraud?
Breaches normally occur at the processor or store level, and we’re set up to protect you. All Acadia FCU members have 0% liability when it comes to fraudulent transactions. If a merchant is breached or compromised and your card info is stolen, you will never be left unprotected.
If you see questionable transactions on your account, please report them to any of our branches right away. We maintain state-of-the-art fraud protection to guard our members’ personal information around the clock.
How do I order more checks?
1. Call Acadia FCU at 1.855.MY.ACADIA (1.855.692.2234) and we will order them over the phone for you.
2. Stop in to any one of our convenient locations.
3. Re-order checks online under the Check Services tab within online banking.
Does a Business Star Checking account pay monthly dividends?
No, it does not. However, a Business Star Savings account does earn dividends.
Is there a minimum balance needed to keep the Business Star Checking account open?
Nope. You can have a zero balance and no fees will be charged.
Does Acadia offer a variety of check options for my Business Star checking account?
Yes. We can order any type of checks, including the following:
- Desk sets
- High security
Need help? Send us a message.
The St. Agatha Town Office recently experienced many changes and needed to change the signatories on our business checking account. I called Acadia and inquired about the time it would take, as I would be unable to be away from the office for too long. I was assured that they could make it quick and just as promised, all the paperwork was ready and waiting for me when I got there. Aubrie Michaud, Town Manager of St. Agatha