Unlike most prepaid cards, you can use this travel card to withdraw cash at ATMs when you are abroad. You can also add companion cards for anyone ages 13+—it’s a great way to teach your children about finances while you’re all on vacation.
When you purchase the prepaid travel card, it’s not attached to any of your existing accounts. However, if you set up an automatic funds transfer/direct deposit with another one of your accounts, you won’t need to pay a reload fee.
Frequently Asked Questions
How can I view account activity on my Acadia prepaid travel card?
Please visit https://www.gocardservices.com/ to view card activity. You can also set up text message alerts by calling 1-866-261-7741.
How do I withdraw funds from my travel card?
Call 1-866-261-7741 to set your PIN. When using at an ATM machine, please choose ‘checking’ when prompted. Additional questions can be answered by visiting https://www.gocardservices.com/.
How can I check the balance of my Acadia prepaid travel card?
Please visit https://www.gocardservices.com/ to check the balance and answer any additional questions you may have.
What fees are associated with the Acadia prepaid travel card?
There is a monthly fee of $4.95 which is waived for the first three months after the card is purchased. Anytime new money is loaded onto the card, the $4.95 fee is waived for that month, and no fee is applied if there is no remaining balance on the travel card. There are no fees for purchases, in-network ATM withdrawals, and cash reloads. There is a $1.99 out-of-network ATM withdrawal fee and $1.99 Over-the-Counter cash withdrawal fee. The foreign transaction fee is 3%. Any additional information can be found at https://www.gocardservices.com/.
How do prepaid Travel Cards work?
Our Travel Cards are reloadable prepaid Visa debit cards, which means you can spend up to the value placed on the card anywhere Visa debit cards are accepted. You can shop in stores, online, over the phone, or by mail order, and get cash at ATMs worldwide. Each time you make a purchase, the amount of that purchase is automatically deducted from the card. It’s not tied to a personal account. Once the money on the card runs out, you can’t spend any more until you have reloaded more funds.
Are there any reload limits?
Purchase transactions are limited to six per day with a maximum of $2,500 daily. ATM withdrawals are limited to three per day with a minimum amount of $20 and a maximum of $500. To learn more about the current limits, please refer to the terms and conditions upon receiving the card.
Are there any ATM withdrawal limitations?
There is a maximum of $1,000 in ATM withdrawals, or three ATM withdrawals per day—whichever comes first.
What is the cost to purchase an Acadia Prepaid Travel Card?
The cost is $5, although we have several ‘no fee’ purchase promos throughout the year. Companion cards are $2 each.
Need help? Send us a message.
I have enjoyed years of friendly, great service! Banking is a pleasure with Acadia FCU! Michelle C., member since 2000